Call: +1 (970)-726-9841
Text: +1 (970)-531-1471
Email: jacqueline.lefeetlab@gmail.com

Privacy Policy

Privacy Policy for Le Feet Lab

At Le Feet Lab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

1. Who We Are

Le Feet Lab is dedicated to providing custom orthotics and ski boot fittings. Our website address is: https://www.lefeetlab.com

2. Data Collection and Usage

  • No Data Collection Without Permission: We do not collect your personal information without your explicit consent. Data collection occurs only when you voluntarily provide information, such as creating an account, purchasing products, or using our scanning services.
  • Account Data Handling: When you create an account with Le Feet Lab, we collect necessary information, including your name, contact details, and payment information. This data is used solely for processing transactions, providing customer support, and improving our services.

3. Comments

  • Data Collection from Comments: When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
  • Gravatar Service: An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public in the context of your comment.

4. Media

  • Image Uploads: If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site.

5. Cookies

  • Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience, so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
  • Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
    • When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
    • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

6. Embedded Content from Other Websites

  • Embedded Content: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if you visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.

7. Security of Scanned Orthotics and Molds

  • Secure Data Center: Your scanned orthotics and molds are stored in a secure data center with industry-standard encryption and security measures to protect your data from unauthorized access, disclosure, or alteration.
  • Access Control: The scanned molds of your orthotics are only accessible to you as a registered customer and our authorized personnel. These scans are not available for download directly by customers. However, if you need to transfer your scanned molds to another provider, this service can be arranged upon request and is subject to a processing fee.

8. Who We Share Your Data With

  • No Sharing Without Consent: We do not share your personal information, including your account details and scanned orthotics, with any third party without your explicit consent. We may share information when legally required, such as in response to a subpoena, court order, or other legal processes.
  • Password Reset Requests: If you request a password reset, your IP address will be included in the reset email.

9. Data Retention and Deletion

  • Retention Policy: If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve any follow-up comments automatically. For users that register on our website, we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also view and edit this information.
  • Account Data: We retain your personal data and scanned orthotics for as long as necessary to provide our services. If you choose to close your account or request deletion of your data, we will securely erase your information, except for data required to comply with legal obligations.

10. What Rights You Have Over Your Data

  • Access and Control: If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, except for data we are obliged to keep for administrative, legal, or security purposes.

11. Where Your Data Is Sent

  • Spam Detection: Visitor comments may be checked through an automated spam detection service.

12. Updates to This Policy

  • Policy Changes: We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or other factors. We will notify you of any significant changes and provide you with an opportunity to review and consent to the updates.

13. Contact Information

  • Questions and Concerns: If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Le Feet Lab
78878 US-40
Winter Park, Colorado

80482
+1 (970) – 726 – 9841

All Rights Reserved