Absolutely the best, most-personalized, caring service I’ve had at any store. Of course, it wasn’t a foot massage, it was custom-fitted ski boots! This review auto-populated “foot massage” and I… read more couldn’t remove it. Anyway, I bought these boots here five years ago. My foot has changed with age and the owner personally remolded the boots to fit my new foot—at no additional charge. If you get boots anywhere else, you are making a mistake. Even if you don’t ski Winter Park, you should get boots here.

Jackie was awesome! Super knowledgeable and helped my husband get his snowboarding boots fitted perfectly. They carry great quality products and are worth every penny!

I can understand the negative reviews by some who were not aware of what Le Feet Lab does. Le Feet need to do a better job of explaining their service.… read more People come in expecting they will fix there ill fitted boots they already own. That is not what they do. They offer a boot system based on the Zipfit boot liner. I went in thinking I was going to replace the liner alone. From what they told me the Zipfit works best in a 3 piece design boot. They offer the Dabello line of boot shells that have been designed to work with the Zipfit liners. Both companies are from Italy and must work together on testing. Le Feet Lab may seem like high pressure sales when you thought you were coming in looking for a liner or boot adjusting, but they offer a full refund if you are not happy with the boots. First they mold a foot bed to your foot, then fit the boot shell and a liner. The system is not cheap, but for $900+ you get a boot that fits great and will last years. I expect the $300 shell will give out before the liner. I was going through boots every two years and about 100 days of skiing because the liner would pack out and become uncomfortable. The Zipfit liner is made with cork and expand back at the end of the day so they fit great every time. Also if you warm up the boots the night before the liner stays warm for a good part of the day. Do your homework before going to Le Lab and will not be disappointed.

Jacques and Jacqueline are fantastic to work with and the Le Feet Lab product is excellent. I highly recommend Le Feet Lab. My quick review score is 5… read more stars. I am a real customer who was referred to Le Feet Lab by another real customer who has used their services for almost 20 years. The long winded description of my fantastic experience is below. I worked with Le Feet Lab before the start of the 2015-2016 ski season. I have skied for many years, but have always fought boot fit issues resulting in legs and feet which are just wore out at the end of the day. I have a history of foot challenges including very high arches, Plantar Fasciitis and one leg 1/2 inch shorter than the other. A friend who is a former ski racer and current ski instructor suggested the Le Feet boot system. The system consists of Dalbello shells with ZipFit cork liners and custom foot bed orthotics specific to your feet. They create orthotics for all customers, even if they do not have feet disasters like myself. The orthotics are a hard plastic material which are heated and molded to your feet. Once cool, they are rigid. The orthotics are not just pulled off of a shelf based on your footprint and stuck into your boots. Le Feet will work with you until you are happy with the fit of the system. They worked with me for nearly three hours. They have a collection of equipment which makes you think of a cobbler’s workshop. They can form the liners to any shape needed to accommodate your foot/calf requirements. In my visit, they had the liners in and out of my shells 4-5 times per foot. They take the time needed to be sure you have a great fitting pair of boots and you are comfortable in those boots. The complete system resulted in the best feeling boot I have ever had on my foot. Each boot fits solidly around my foot in all places. The Dalbello buckle system pulls your foot diagonally back and down into the heal pocket of the Zip Fit liners which literally locks your foot in place like no other boot I have ever wore. What was really impressive was that there was literally no play with my foot in the liner, especially laterally. I found the three piece Dalbello easier to get into than my previous two piece shelled boots. I skied these boots about 10 times during the 2015-2016 season. After the first day I did return to have the liners adjusted in my ankle bone area to give a little bit more room. There was no charge for the adjustments. I did some fine tuning to the fit by changes to the micro adjust buckles. Unlike all of my previous boots, the difference in fit introduced in a single turn of the buckle makes a big difference with the ZipFit liners. The new boots have given me amazing edge control and with the adjustments that Le Feet made for my short leg, I no longer initiate my left and right turns differently. Best of all, I no longer finish the day with sore feet and legs. The Le Feet approach is a system, not a quick fix solution. Yes the system is expensive, but compared to high end boots costing around $700 and lasting only 2-3 seasons, they are not that expensive. Based on the shells I bought, I spent just under $1000. The system has a long life expectancy. A previous customer stopped into the shop for something minor and she was going on year 11. Based on the number of ski days I have a year, and the fact that I am 58, these boots should get me to skiing at age 70. Again, I highly recommend working with Jacques and Jacqueline at Le Feet Lab. Five Stars!

Needed a replacement part for my boot. They didn’t have it but they were the only shop (after four others in winter park and fraser) that said “let us see… read more what we can do”. Got the boot fixed in about five min and made it to skiing. Great shop, very helpful.

The best ski boot fitters, period. Do not look any further…10star service!!