Absolutely the best, most-personalized, caring service I’ve had at any store. Of course, it wasn’t a foot massage, it was custom-fitted ski boots! This review auto-populated “foot massage” and I… read more couldn’t remove it. Anyway, I bought these boots here five years ago. My foot has changed with age and the owner personally remolded the boots to fit my new foot—at no additional charge. If you get boots anywhere else, you are making a mistake. Even if you don’t ski Winter Park, you should get boots here.

I had insoles done by Jacqueline at Le Feet Lab this week. Not only do my boys feel like heaven now with my toes not falling asleep, but on her… read more recommendation I’ve been using them in my shoes also. Normally after a day working on my ferry my back, legs and everything else hurts. since using her custom made insoles I still feel great at the end of the day! my only complaint is that I didn’t do this sooner! she worked pure magic for me. Her knowledge and dedication to doing it right the first time is amazing! I’ll be sending my husband in soon! I’m a snowboarder, not a skier, whatever your sport she can help! can’t wait to try them out when biking! Thank you Jacqueline and Le Feet Lab, you’re truly the best in the business!

Jackie was awesome! Super knowledgeable and helped my husband get his snowboarding boots fitted perfectly. They carry great quality products and are worth every penny!

I can understand the negative reviews by some who were not aware of what Le Feet Lab does. Le Feet need to do a better job of explaining their service.… read more People come in expecting they will fix there ill fitted boots they already own. That is not what they do. They offer a boot system based on the Zipfit boot liner. I went in thinking I was going to replace the liner alone. From what they told me the Zipfit works best in a 3 piece design boot. They offer the Dabello line of boot shells that have been designed to work with the Zipfit liners. Both companies are from Italy and must work together on testing. Le Feet Lab may seem like high pressure sales when you thought you were coming in looking for a liner or boot adjusting, but they offer a full refund if you are not happy with the boots. First they mold a foot bed to your foot, then fit the boot shell and a liner. The system is not cheap, but for $900+ you get a boot that fits great and will last years. I expect the $300 shell will give out before the liner. I was going through boots every two years and about 100 days of skiing because the liner would pack out and become uncomfortable. The Zipfit liner is made with cork and expand back at the end of the day so they fit great every time. Also if you warm up the boots the night before the liner stays warm for a good part of the day. Do your homework before going to Le Lab and will not be disappointed.

I came to Le Feet seeking a solution to my ill fitting boots – I could ski full days but they hurt. I was fortunate to work with Jacques who… read more minced no words in telling me that the boots were too big, nothing could fix that and I had to get a new pair. My new boots are two sizes smaller! I ended up paying about $1300 for my Lupo AX 120s with zipliners and custom footbed, a little more than the one grand price tag that had been indicated to me. While the price difference rankled me for a few days after purchase, I need to say that the boots have made a huge difference in my skiing just like Jacques had said – I could feel the increased responsiveness of my skis in the first few turns. I no longer have to lean super far forward to initiate turns. Jacques is a master of his trade and it is apparent how much he cares about his craft. I value the pro tips I got about boot wear and care – no long johns below boots, only thin socks and I ended up buying the heated boot bag as well. The heated bag made the break in much much easier than it would have been otherwise – the first day I couldn’t ski beyond an hour with un-heated boots. In the end, my boots feel extremely snug around my feet and I’m grateful to have worked with Jacques.

They are patient, thorough, knowledgeable, and reasonable. Their insoles and adjustments have made my boots pain free. Thank you.